Mobile phones, tablets, and other devices make it easy to check on accounts from just about anywhere. Required fields are marked *. Logon 2. Unbelievable. Customer service were super friendly and easy to work with. Not a happy customer. It was great that we had the option to defer interest if we paid in full before a certain date. Instagram Private Photo, The rates are high but it is enticing to get 1-year interest free but you do need to understand that the the interst acumilates in the background and you will need to pay it in full if you do not payoff the loan in 12 months…something I would have no trouble doing. Fortunately, your bank keeps a record of all of your transactions for you, so all you need to do is check your balance. Triple Vc Winners, The original amount of the loan wasn’t but $7500.00, and I’ve been paying on this loan since Jan. 2012. Customer Service Homeowners. They have been a constant annoyance since then however I will not be making any more payments. How to check my Easytrip balance. I will be calling Monday trying to get an amortization schedule and trying to figure out if I send in $300 this month if I will be paying closer to $60 in interest. This was an interest free loan if balances paid in full. Click "Reply" to make your selection. EnerBank told me that their daily accrued interest is $2.96 per day, and that I wouldn’t be paying my loan off until 2021. Truly a scam. Xenon Difluoride Shape, To check your available balance you can refer to the app or text following command to 43411: “BAL XXXX” (XXXX is the last 4 digits of your card number). I want enerbank to provide a detailed billing summary for the period year and r plain to me how I owe them money plus interest. She stated she could try to get a Specialist on the phone. Only learn after the fact that that 1) there is no online means of making payments; 2) there are no online means of getting your balance or confirmation of payments; 3) company doesn’t issue statements monthly or yearly for that matter; 4) on their contact page. She said I could not wait on the line until a Supervisor became available. Sticking with rating but not the least happy with the opacity of the system. you think you’re all set; however, during the time that it takes your check to reach the payment processing center, plus the week that EnerBank USA holds your check without cashing it for no other reason than they can, your account is accruing interest. This is liable to not be the first post on this subject. Do not take a loan out with this company they will not work with your family if something happens to you. It would be more economical to charge your roof on a credit card. Now on the second loan I’m at least receiving some type of statements via snail mail unlike before, but surprise surprise, no paperless billing. In 2016 I’d assume I could make online payments and check my account balance and easily get my payoff amount…but you cannot. EnerBank USA makes it as painful as possible to pay off your loan. Most banks provide apps (or at least websites designed for mobile devices) that allow you to see your account balance online and on-the-go. I requested to speak with a Supervisor, as Mindy did not sound confident in what she was telling me. EnerBank USA is located at 1245 Brickyard Rd #600, Salt Lake City, UT 84106, USA. except via their mailed statements. Don’t……….This bank is stealing money from consumers. The payment that covers the interest that EnerBank USA unjustly charged you for their meandering. Please, save yourself, if you don’t have an EnerBank USA loan, please DO NOT get one. We have been home owners for almost 40 years and I have NEVER seen a home improvement loan structured this way, presented so poorly, or whose statements are so poorly done. This made me very concerned and upset, as this leaves ALL EnerBank USA’s customer information at risk; anyone could call in and get this information. Please keep trying at different times of the day. Not surprised by the negative reviews, this company is difficult to deal with and is somewhat in the dark ages [1980’s]. They charge daily interest so the only way to find out the balance is to calculate what it is if you know the day they cash the check. I will be calling Monday trying to get an amortization schedule and trying to figure out if I send in $300 this month if I will be paying closer to $60 in interest. Each time. Jerry Springer Height, Desperate for business? Linux Cw Decoder, Their statements are deceptive and do not show the entire history of the last billing cycle. Author: Tucson, Arizona. They charge daily interest so the only way to find out the balance is to calculate what it is if you know the day they cash the check. After disagreeing, I decided to just pay the $74 amount yet now we owe a few hundred more. The first method is by visiting its official website.